What San Diego Homeowners Say About DryMark Restoration San Diego
Twelve thousand homes since 2011, and every single one left with a written record of what we found, what we did, and what it cost. Reviews don’t come from asking nicely at the end of a job. They come from showing up when we said we would, documenting what the moisture meter actually read, and never adding a line item after the scope was signed. Alicia Brennan built this company around the documentation gap that costs homeowners their insurance claims, and our customers in San Diego remember the difference when the adjuster calls.
Recent Reviews
“We had a slab leak in our kitchen in Clairemont that ran for three days before we found it. The moisture readings in the particleboard subfloor were at 28%, and DryMark had the Dri-Eaz LGR dehumidifiers running within two hours of my call. Alicia’s crew gave us a written scope before they cut anything, and the daily drying logs went straight to our insurance adjuster. We paid our deductible. That was it.”
Laura S.
Clairemont, San Diego
“Black mold behind our shower in Mira Mesa. Another company quoted us $8,400 over the phone without even pulling the access panel. DryMark came out, measured the affected square footage at 14 feet of backer board and two studs, and wrote us a price on site: $3,200. Haven Standard, Clause 1. They containment-barriered the bathroom, ran negative air, and we had the photo record and lab clearance in five days.”
Renee B.
Mira Mesa, San Diego
“Sewage backup in our Mission Valley condo after the January 2024 storm. It was Category 3 water in the hallway and both bedrooms. I called at 11 PM and a live person answered, no voicemail tree. The crew arrived with PPE, extracted, applied antimicrobial, and set up the Injectidry hardwood floor drying system. They documented every square foot with photos before and after. Our HOA’s insurance paid in full because the documentation was that thorough.”
Marisol M.
Mission Valley, San Diego
“Kitchen fire in our Linda Vista rental. Smoke damage through the whole unit, not just the burn area. DryMark’s scope separated structural cleaning from contents cleaning, with line-item pricing for each. No scope creep once the crew was inside. The 365-Day Done Right Promise is actually signed on the contract, not a verbal ‘we’ll take care of you.’ When the tenant noticed a smoke odor in a closet three months later, they came back and re-Hepa-vacuumed at no charge.”
Kurt S.
Linda Vista, San Diego
“Second floor laundry leak in our North Park Craftsman. The water traveled down a pipe chase and came out in the dining room ceiling. DryMark used thermal imaging to trace the migration path, then wrote us a scope that included drying the chase with the Injectidry system, not just tearing out the plaster ceiling. Saved us about $4,000 in unnecessary reconstruction. The psychrometric data, the vapor pressure differential readings, all of it was in the daily log they sent us.”
Laura S.
North Park, San Diego
“Storm damage to our roof in Pacific Beach during the March 2025 wind event. Water in the attic, insulation saturated, drywall bowing in the master bedroom. Three companies gave us verbal estimates over the phone. DryMark was the only one that tarped the roof first, then wrote a scope with actual material classifications: R-30 fiberglass batts, 5/8″ Type X drywall, vapor barrier specification. Alicia’s team coordinated directly with our adjuster. The invoice matched the written price exactly.”
Renee B.
Pacific Beach, San Diego
Why Customers Trust Us
Every review above points to the same thing: documentation that holds up. Alicia Brennan started DryMark Restoration San Diego in 2011 after years as a claims adjuster watching homeowners lose coverage because the restoration company didn’t photograph the loss, didn’t log moisture readings, didn’t produce a written scope the carrier could evaluate. The Haven Standard exists to close that gap.
Clause 1 means your price is written before work begins, every time, with no exceptions. The photo record on every visit is standard, never an upsell. The 365-Day Done Right Promise is a signed guarantee, not a marketing line. And if another company has already given you a written estimate, we’ll review it for free under our Second Opinion policy.
Our technicians are background-checked, uniformed, and licensed. The equipment we deploy, Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry systems, is documented to IICRC, RIA, and IFA standards. The daily moisture logs we produce turn restoration invoices into payable insurance claims.
Live phone coverage, 24 hours a day, 7 days a week. No voicemail while water is still moving through your walls.
Read the reviews again. Then call (619) 330-9541 and ask for Alicia Brennan’s team. We’ll write you a price before anyone starts work, and we’ll document every step.
Written by Alicia Brennan, Owner at DryMark Restoration San Diego, serving San Diego since 2011.